Card Usage
- How frequently will Kalder update us on customer card usage patterns and program engagement?
- How will we know if customers are actually using their linked cards with us?
- If a customer changes or loses their card, how does Kalder handle updates to keep their account linked and active?
- What support does Kalder provide if customers have issues linking or unlinking their cards?
- What if customers link their cards but end up using them with vendors outside our preferred network?
- What data does Kalder store when a customer links their card, and how is it protected?
- How does Kalder protect sensitive card information?
- If we don’t see enough usage, is there a way to adjust incentives to drive engagement?
- What kind of rewards structure will motivate customers to use their linked cards more frequently?
- How does Kalder encourage customers to use their linked cards for purchases with us?
- How do you handle inactive cards?
- How can Kalder guarantee that linked cards will actually be used, benefiting our program?
- What if customers don’t frequently use their linked cards with our brand?
- Why should our customers trust Kalder with their card information?
- Linking cards sounds complicated for our customers. How can we ensure it’s a simple process?
- Our customers may not feel comfortable linking their credit or debit cards. How does Kalder address this?